State Farm® Insurance Agent Brad Carpenter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ammon Hershberger
April 21, 2025
5
out of
5
rating by Ammon Hershberger
"Shane is absolutely great to deal with explained things down to a t.. much cheaper n great to deal with ... is what I call great service"
We responded:
"Thank you Ammon for the great review of our agency and Shane! We strive to educate and make sure you are matched with the proper level of coverage. I appreciate you choosing us for your auto insurance, life insurance and home insurance needs."
Linda Bowers
April 18, 2025
5
out of
5
rating by Linda Bowers
"Very friendly and helpful"
We responded:
"Thank you Linda for the great review! I am so pleased we were able to help you with your auto insurance needs. These reviews keep us the #1 agency in Ohio!"
James Dobbs
April 15, 2025
5
out of
5
rating by James Dobbs
"Elli was the best. Answered all questions. Made sure I understood all of the policies. Very professional and super nice. She is indeed an asset to State Farm."
We responded:
"Hello James and thank you for the great review! You are correct saying Elli is an asset to our agency! I appreciate you choosing us for your auto insurance, condo insurance, and umbrella insurance needs."
Diamond S Horse Co. LLC training videos
April 15, 2025
5
out of
5
rating by Diamond S Horse Co. LLC training videos
"Ellie was absolutely fantastic to work with on my insurance needs. Got me in a renters policy and umbrella coverage for a great price! Highly recommend her and this agency!"
We responded:
"Thank you for the great review on Elli and our agency! Reviews like these are what keep us #1 in auto insurance, renter's, umbrella insurance, and business needs in Ohio."
Ray Mozzochi
April 10, 2025
5
out of
5
rating by Ray Mozzochi
"Finally a quote I can live with and much better coverage."
We responded:
"Thank you Ray for choosing our agency for your auto insurance needs! I really like you mentioning better coverage! Reviews like these keep our agency #1 in Ohio!"
Aclass 10
April 8, 2025
5
out of
5
rating by Aclass 10
"Mrs. Ellie Thomas was sure & thorough. Pleasant, assuring voice and seem to have my best interest for my policy. Check out Mrs Thomas! she's seems to be a decent individual along with being a good listening agent. Not that most should expect this.. but she worked after her normal work hours to help me with my own schedule. Thank You again Mrs Ellie."
We responded:
"Thank you for the amazing review on Elli and our agency! I am so pleased we were able to help you with your insurance needs. I also appreciate the highlight surrounding Elli helping you after hours!"
Amy Hegwood
April 2, 2025
5
out of
5
rating by Amy Hegwood
"We are thrilled with our experience with State Farm. Not only was Shane McAllister friendly and informative, he saved us hundreds on our home and auto insurance. We are now working with him for life insurance. He has been an absolute pleasure to work with and we would definitely recommend him."
We responded:
"WOW! Thank you Amy for the awesome review on Shane and our agency! I am so pleased we were able to help you with all of your insurance needs, especially the life insurance! Reviews like yours are what keeps us the #1 auto insurance and life insurance provider in Ohio!"
Katrina Griffith
March 31, 2025
5
out of
5
rating by Katrina Griffith
"I recently worked with Shane from State Farm insurance, and I couldn’t be more pleased with the service I received. He was incredibly helpful in adding homeowners coverage to my existing policy. Shane took the time to thoroughly review my policy, ensuring that everything was accurate and that I understood exactly what I was paying for. His attention to detail and commitment to providing excellent service made the whole process smooth and stress-free. I highly recommend Shane for anyone looking for reliable insurance assistance!"
We responded:
"Thank you Katrina for taking the time to write this review on Shane and our agency! I am so pleased he was able to take care of your needs and focused on the details. Your review keeps us the #1 insurance agency in Ohio!"
Martha Chandler
March 28, 2025
5
out of
5
rating by Martha Chandler
"Mr. Carpenter made the transition to State Farm the easiest procedure in changing over from another company. We have been very satisfied with the service information, notifications and availability of your agents. Kudos and thank you!"
We responded:
"Hello Martha and thank you for the great review on our agency and agents! They are a great team! I appreciate you placing your trust in us for your auto insurance, renter's insurance, umbrella insurance, and life insurance. This is what keeps us the #1 choice for insurance in the state of Ohio!"
Ron Brown
March 27, 2025
5
out of
5
rating by Ron Brown
"Shane was polite and very well informed. Great experience!!"
We responded:
"Thank you so much Ron for the awesome review of Shane and our office! I appreciate you choosing us for your insurance needs and keeping us the #1 insurance agency in Ohio!"
vickie geissler
March 26, 2025
5
out of
5
rating by vickie geissler
"Shawn has always been very professional and very helpful with everything. He always makes sure I have w h at i need. Thank you Shawn"
We responded:
"Thank you Vickie for the great review of our office! We appreciate you choosing us for all of your insurance needs! "
Angel Kline
March 24, 2025
5
out of
5
rating by Angel Kline
"Even though Brad didn't pick up the phone. Alexa picked up for him and made getting my insurance set up really easy and was also was really nice and comfortable to talk to, I really appreciated the service.👍"
We responded:
"Thank you for the kind words on Alexa! I am pleased she was able to help you with your auto insurance and life insurance...great way to protect and save! I appreciate you keeping us the #1 insurance provider in Ohio!"
Rex Farnsworth
March 18, 2025
5
out of
5
rating by Rex Farnsworth
"Very friendly agent. Also very informative on my new policy. Would definitely recommend"
We responded:
"Thank you Rex for allowing us to help you with all of your insurance needs! Reviews like this are what is keeping us the #1 insurance agency in Stark and surrounding counties! "
poop had
March 14, 2025
5
out of
5
rating by poop had
"They brought my current payment for my car down by $100!! they are super nice and help with anything your confused about"
We responded:
"Thank you for the great review! I am glad we were able to help with clarifying any concerns. We appreciate you choosing us for all of your insurance needs!"
Kyleigh Cook
March 13, 2025
5
out of
5
rating by Kyleigh Cook
"Shane did an amazing job explaining everything, as I’m still learning with all kinds of insurances. He was super knowledgeable and the prices are reasonable!!"
We responded:
"Thank you Kyleigh for the amazing review on Shane and our agency! I appreciate you choosing us for your auto insurance and look forward to working with you in the future!"
Susan Wagner
March 12, 2025
5
out of
5
rating by Susan Wagner
"We contacted Ellie at the Brad Carpenter Agency (State Farm) for quotes on our insurance since the umbrella policy had gone up considerably. Ellie is extremely pleasant and professional and both my husband and I enjoyed working with her, especially since she was able to save us a considerable amount of money on our auto, tenants and umbrella insurance polices. Thanks Ellie and State Farm !!!! I would highly recommend giving her a call."
We responded:
"Thank you Susan for the trust you placed in our agencies. Elli is a valuable member of our team and does an outstanding job as you mentioned in your review. I appreciate your review and allowing us to help you with your auto insurance, umbrella, and renter's insurance needs!"
Ginny Stedke
February 28, 2025
5
out of
5
rating by Ginny Stedke
"I did a lot of research online and local looking for an insurance company that had the best policy/rates for my auto and home since my previous insurance company doubled my policy amount. I found this State Farm online and completed the quote request. Elli contacted me, and through a few phone calls, she came up with the best rate, beating all my other quotes. If I had any questions, Ellie would get back with me asap. It was a pleasure working with Elli and I have already referred her to a couple of my friends."
We responded:
"Thank you for the amazing feedback on Elli and our agency! Reviews like this keep us #1 in auto insurance in Ohio!"
Denise Gili
February 26, 2025
5
out of
5
rating by Denise Gili
"I am thrilled with the quotes I was provided by Shane at Brad Carpenter Insurance Agency! Shane is wonderful to work with and saved me from paying almost double that my previous company was going to charge! Thank you!"
We responded:
"Denise, I appreciate you review of Shane and our agency! I am pleased we were able to assist you with your auto insurance, condo insurance, and umbrella...so important! We look forward to working with you in the future to ensure you are confident and comfortable with everything we recommend. "
Martha Moyers
February 18, 2025
5
out of
5
rating by Martha Moyers
"I am a recent customer with State Farm and spoke with your Agent- Shane McAllister. He answers my questions and helped me so much. Explained everything to me that I needed to have."
We responded:
"Thank you Martha for the great review! I am so glad Shane was able to assist you. We look forward to working with you on your auto insurance!"
Steve Lehota
February 12, 2025
5
out of
5
rating by Steve Lehota
"I want to thank Elli Thomas for going over my insurance quote and explaining every part of my plan.."
We responded:
"Appreciate the great review on Elli and our office. Thank you for choosing us for all of your insurance needs! These reviews keep us in the #1 spot for best insurance agencies in Stark county!"
Kathy Nohl
February 12, 2025
5
out of
5
rating by Kathy Nohl
"i had really good service elli was so great she really helped me out so much its so nice to actually nice to talk to a real person not automated. ty elli i highly recomend her."
We responded:
"Thank you Kathy for the great review and for choosing us for your auto insurance and renter's insurance needs! Your review continues to keep us as the best insurance agency in Stark county!"
amy packer
February 11, 2025
5
out of
5
rating by amy packer
"Elli Thomas was so incredibly helpful! She helped me understand any questions I had about renters insurance and the car insurance I added to my existing policy! Both her and Brad (who I spoke to last time) always make me feel heard. Walking away once again extremely happy with the experience and I feel taken care of! Highly recommend!"
We responded:
"Thank you Amy for choosing our agency for your auto insurance and renter's insurance needs! Elli is a great addition to our team. I am pleased to read the positive comments on her! These help us maintain being the #1 insurance agency in Stark and surrounding counties!"
Teri “Teri” arnett
February 10, 2025
5
out of
5
rating by Teri “Teri” arnett
"Talking with Elli was a joy. She helped me with what I needed and took care of other things for me, ( me being Robert Mason)"
We responded:
"Thank you Robert for the great review! Elli is a gem and loves helping people. Your review is much appreciated and keeps us the best choice for auto insurance and life insurance in Ohio!"
Pamela Clemons
February 7, 2025
5
out of
5
rating by Pamela Clemons
"Ellie was so helpful and informative. She saved me over $300 a year on my house and car insurance."
We responded:
"Thank you Pamela for the great review on our agency and Elli! She is an awesome part of our team and reviews like yours keep us #1 in auto insurance and home insurance in the state of Ohio!"
Faith Baker
February 4, 2025
5
out of
5
rating by Faith Baker
"I called with some questions and Ellie answered them for me and helped us save some money! Very happy with my experience!"
We responded:
"Thank you for the review on Elli! She provides great service and cares about our customers. Thank you for choosing us for your auto insurance and home insurance needs!"