State Farm® Insurance Agent Brad Carpenter

"Shawn has always been very professional and very helpful with everything. He always makes sure I have w h at i need. Thank you Shawn"

"Shane was amazing and helped me with whatever I needed quickly and efficiently. Will definitely refer some friends to him and the company!"

"Brad and his employees are always helpful and first class! They never disappoint or act as if they are inconvenienced… Great people!"

"Have always received polite and professional service and given very helpful information it has been an awesome experience working with the State farm staff"

"Got connected with Shane last night just to pay my bill. He ended up hooking me up with 5x my insurance coverage + life insurance + umbrella coverage for almost $40.00 less than what i was paying for just standard full coverage before. Great guy. I recommend if you call in ask for him specifically. I know i will."

"Elli was very thorough & helpful!"

"Can’t Say enough great things I’ve had State Farm for a while. It’s affordable and this group are amazing. They are responsive to let you know have any upcoming changes. I recently had a call that my policy was actually going down Which was great news! I also worked with Ellie Thomas she signed me up for some different policies that would help should certain life events happen to offer peace of mind for myself and my family She was friendly, very knowledgeable and an absolute pleasure to work with!"

"Elli, was friendly and knowledgeable and absolute pleasure to work with. Worked quickly and efficiently to give me the covered I needed. Thoroughly answered all my questions and concerns without making me feel pressured 10/10 would recommend! Thank you Ellie for making the switch to State farm effortless."

"Elli helped me sign up for life insurance today. It was really easy and she made it relaxed like I was talking to a friend. She also explained things very well and answered any questions I had. I would definitely recommend her!"

"Elle was very helpful and recommended some additional coverage I currently did not have and saved me money on coverage from a previous policy I was on. Thanks for the great service!"

"They have been more than helpfull. Also a great company to work with. Shout out to Shane for all the help and recommendations to get with with the right policy to benefit me."

"Very helpful and informative."

"One of the best customer experience I’ll ever have. I’m a First time home buyer and Elli walked me through everything I needed to know when it came to the insurance. She was friendly and fun! You can tell she cares about the customer just by talking with her. I recommend asking for Elli when you need help!"

"State Farm Brad Carpenter is great. I left for a year but ended going back. Not only do they work their best to get you the best rates, but the customer service is the best as well. Thank you Shane for all your help."

"I had the absolute pleasure of working with Shane M. at State Farm (Massillon), and I can confidently say he went above and beyond every step of the way. From our first interaction/meet, Shane was incredibly respectful, professional, and helpful. He took the time to walk me through every single detail I needed to understand for my policies, answered all of my questions thoroughly, and made sure I felt confident and informed throughout the entire process. What truly sets Shane apart from previous insurance agencies, is that Shane creates such a welcoming and comfortable environment. It’s clear that he truly cares about his clients and takes great pride in his work. His dedication, patience, and helpful/genuine approach made signing up with home and auto stress free. If you're looking for someone who is knowledgeable, personable, and will support you from beginning to end, Shane is the representative you want for the long run. I cannot express how much I highly recommend Shane and State Farm."

"Quick, easy process. Professional, friendly people. I even upgraded my package, have more insurance for less than I paid before I called them. Great use of technology which speed up the process. All while on my break."

"Best price and service from auto to farm they have you covered, multiple of my friends have made the switch to this group!"

"Worked with Elli for new car and homeowners insurance. She was very friendly and efficient."

"Shane is an awesome agent. He worked hard to get me all the perks discounts and best rates available for me. I definitely recommend Shane and Brad Carpenter State Farm"

"I am very satisfied with my experience as well as my new policy. I saved money and found a better policy thanks to John !!"

"I had the pleasure of speaking to Eli with State Farm, she helped me add my son to our policy for his motorcycle, she also listened to me ramble about me not liking the purchase for him 😁they have been wonderful to me and understanding my safety concerns for my family I would highly recommend this insurance company they care about their clients, thanks again Eli have a wonderful day!"

"I just talked to Shane from State farm he gave me the best quote and I finally got insurance for a car did I now own and I haven't had a car in 20 plus years! He was so personable and helpful and I really appreciate him so much! What a great company! Thank you!"

"Shane is wonderful guy to work with. Saved me money and was honest with me throughout the process. I appreciate getting information completely straight forward and honesty goes a long way with me. I became a loyal customer based on character, honesty, and respect today. People make the difference for me when choosing who I give my business to. Thank you! P.S. I couldn’t tell if he had a polo and khakis on…lol"

"I was able to find the best rate and get everything I needed covered in my new policy. Your representative was professional and knowledgeable."

"Shane is absolutely great to deal with explained things down to a t.. much cheaper n great to deal with ... is what I call great service"