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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nate Yoder

September 3, 2026

5  out of  5
rating by Nate Yoder
"Awesome guys to deal with, easy and fast services,highly recommend!!!"
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Dmitriy B

September 2, 2026

5  out of  5
rating by Dmitriy B
"Shane spent a lot of time working on my quotes and was able to provide me with a very good coverage at a reasonable price."
We responded:
"Dmitriy, thanks so much for sharing this! We’re glad Shane took the time to work through your quotes and help you find coverage that fit your needs at a reasonable price. It’s always nice when the process feels simple and you know you’re getting a good value. Thanks for trusting our team!"
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William Coleman

September 1, 2026

5  out of  5
rating by William Coleman
"The agent I talked to was detailed in his responses when helping with questions I had"
We responded:
"Thank you William for the great review! I am pleased to see we were able to help you with auto insurance and life insurance. Taking care of your needs is our top priority."
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Linda Bartlett

August 27, 2026

5  out of  5
rating by Linda Bartlett
"Always pleasant and ready to help."
We responded:
"Linda, your five stars are a nice compliment to our office. Thanks for taking the time!"
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Noor Vadla

August 24, 2026

5  out of  5
rating by Noor Vadla
"Lydia is the BEST!!! She is so quick and thoughtful when you ask any questions! She makes sure everything is as clear as possible and makes the entire instance so painless! I honestly cannot recommend her enough!"
We responded:
"Noor, we love hearing that Lydia made your experience feel seamless from start to finish! Her dedication to providing helpful, efficient service is exactly what we strive for. Thank you for the enthusiastic feedback and for trusting our agency with your insurance needs!"
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Artiom Fernandez

August 21, 2026

5  out of  5
rating by Artiom Fernandez
"Great service, good rates. Eleanor was super easy to work with, give her a raise!"
We responded:
"Artiom, we're delighted to hear that Eleanor made your experience with our agency so positive and that you found our rates competitive. If you ever have any questions or need assistance with your insurance coverage, don't hesitate to reach out."
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Crystal Williams

August 17, 2026

5  out of  5
rating by Crystal Williams
"Shane you need a raise! Thank you for explaining things answering questions and taking the time for me. You sir are a powerhouse and saved the day"
We responded:
"Sounds like Shane really came through for you, Crystal! We’re grateful he was able to assist you effectively and leave such a positive impression. Thanks for sharing your experience and giving him a well-deserved shoutout!"
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Julian DePizzo

August 13, 2026

5  out of  5
rating by Julian DePizzo
"Alexa has been very helpful throughout my time with state farm making everything super simple and easy."
We responded:
"A smooth, no-hassle experience is always worth celebrating, Julian! We’re grateful Alexa has been there to make things easier and more straightforward. Thanks for sharing your feedback and giving her a well-deserved shoutout!"
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Jill Dunn-Bouton

August 12, 2026

5  out of  5
rating by Jill Dunn-Bouton
"Great Agent and Lydia is always so wonderful to work with, very caring staff."
We responded:
"Hello Jill! Thank you for the awesome review of Lydia and our office. I am so appreciative you choose to work with us for your auto insurance, condo insurance, and umbrella insurance. These are all so important! This is what keeps us #1 in Ohio for all of your insurance and financial needs."
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Crystal Sanko

August 12, 2026

5  out of  5
rating by Crystal Sanko
"Amazing team and I would recommend to anyone! Tysm"
We responded:
"I appreciate your 5 star review Crystal! I am so glad to see we were able to take care of your auto insurance and home insurance. We are honored you selected us to protect what's most important to you. This review will continue to help us protect more in the community!"
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Dawn Espinoza Cruz

August 11, 2026

5  out of  5
rating by Dawn Espinoza Cruz
"Lydia Grooms “IS THE BOMB”!!!!!! I been with State Farm now for over 5 years and I have NEVER been disappointed!!! Thank you Lydia"
We responded:
"Thank you for your enthusiastic feedback, Dawn! We're delighted to hear that Lydia has made such a positive impact on your experience with our agency over the past five years. If you ever need assistance with your insurance coverage, feel free to reach out to us."
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Jasmine Westendorf

July 31, 2026

5  out of  5
rating by Jasmine Westendorf
"10/10 experience, very helpful, transparent, honest, all around wonderful service"
We responded:
"Trust and clear communication are at the heart of what we do! We’re pleased to hear our team provided the helpful and honest service you were looking for, Jasmine. Thank you for sharing your experience, and we look forward to continuing to be a resource for your auto insurance and future needs."
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Devon Ballard

July 28, 2026

5  out of  5
rating by Devon Ballard
"I called State Farm to get a quote for my 4 vehicles and my home. I’ve been with a competing insurance company for 10 years. After a claim and a bit of mishap I decided to shop around.

I called State Farm after hours. A lady named Becca that actually spoke English was super helpful she got me in touch with
John H. At the brad carpenter location.

He was very very helpful and very good at communicating. He answered all of my questions willingly some without me even having to ask. He even saved me a couple hundred bucks a month. I am very pleased so far with State Farm.

(Like a good neighbor.. State Farm is there)"
We responded:
"What a great experience to hear about, Devon! We’re happy Becca and John H. were able to provide helpful guidance and find ways to save on your insurance. Thank you for choosing our team—we’re grateful for the opportunity to help protect what matters most to you."
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Robert Sole

July 24, 2026

5  out of  5
rating by Robert Sole
"Listen state farm came in clutch for me! I just bought a motorcycle and the dealership was closing at 6. I was able to call them and get insurance on the bike 30 minutes before close and I was shocked at how honest and open they were about pricing and coverage. I walked away with a bike in record breaking time with full coverage insurance and a small life policy for a little over 40 dollar's. My agents brad carpenter and honestly hes been very solid for me and my vehicle coverages. Highly recommend him and his crew to handle your insurance policies!"
We responded:
"Robert, we’re so glad you trusted our team during such an important moment! We’re happy we could help get your motorcycle insurance set up quickly, even with the dealership closing soon. It’s great to know you appreciated the clear pricing and coverage options. We’re pleased to work with you and are always here when you need us."
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Christine Kerr

July 21, 2026

5  out of  5
rating by Christine Kerr
"Agent was very helpful and explained everything very well."
We responded:
"Christine, it’s wonderful to know you had such a positive experience with our team. We’re grateful we could answer your questions and make the insurance process feel easier to navigate. Thank you for choosing us!"
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Steven Baldwin

July 17, 2026

5  out of  5
rating by Steven Baldwin
"started a quote through the app and a couple days later brad had called me and to say i thought i was going to be paying over what i payed with geico but that wasn’t the case, he helped me out a lot and was very friendly and helpful. i would 100% recommend brad to friends family etc!!!"
We responded:
"Thank you Steven for the great review! I am so pleased that Shane could help you in my office protect what's most important to you and combine ALL of your discounts! This review contributes to us being the best rated insurance agency in Ohio!"
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Rick Long

July 16, 2026

5  out of  5
rating by Rick Long
"Elli Thomas is a great service agent at State Farm: she was prompt courteous and answered all my questions. I was surprised at how quickly she took care of my new policy. I would wholeheartedly recommend her to anyone looking to switch insurance companies. After spending a long afternoon calling many insurance companies, I was relieved that Elli and State Farm could take care of me in that painless fashion. Thanks again Elli, great job!
Rick Long"
We responded:
"We’re grateful you trusted Elli and our team with your insurance needs, Rick. Your feedback about her efficiency and attention to detail means a lot, and we appreciate you sharing your experience with us."
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Terrence Manns

July 10, 2026

5  out of  5
rating by Terrence Manns
"great service i’m looking forward to doing business with state farm!"
We responded:
"Hearing that you had a great experience means a lot to our team. Thank you for your kind feedback, Terrence! We're always here to help with your insurance needs whenever you need us."
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Jessica Davidson

July 2, 2026

5  out of  5
rating by Jessica Davidson
"Covered all questions that needed to be answered,very excellent customer service."
We responded:
"Thank you, Jessica! Positive feedback like yours reminds us why we love serving our community. We appreciate you choosing our agency."
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Wendy Shaffer

June 26, 2026

5  out of  5
rating by Wendy Shaffer
"Fantastic Insurance Agent! excellent service, friendly, knowledgeable and always responsive. Highly recommend!"
We responded:
"Wendy, your review put a smile on our faces! Knowing you had an excellent experience and felt well taken care of is exactly what we strive for. Thanks for recommending our team!"
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Harlan Hornsby

June 18, 2026

5  out of  5
rating by Harlan Hornsby
"John helped me out getting the coverage going and he was thorough and a very good dude!! Excellent service!"
We responded:
"Thank you Harlan for the 5* review! I am glad John H was able to help you with your homeowners insurance and auto insurance. I am sure he will continue to assist you with protecting what's important to you. This review keeps us the #1 agency in Ohio!"
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Johna

June 9, 2026

5  out of  5
rating by Johna
""Chandra" from Brad carpenter's State Farm office🤗, was so exceptional And more than willing and very courtesy and respectful, which made me honor representing state farm for sure and its office that she works 🎖 💯🙏🫶"
We responded:
"Thank you Johna for recognizing Chandra's efforts! We appreciate this review as it helps us maintain being the #1 auto insurance agency in Ohio. "
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Sarah Hrycyk

June 2, 2026

5  out of  5
rating by Sarah Hrycyk
"Alexa has been very helpful to my husband and I as first time homebuyers. Always professional and knowledgeable. Highly recommend!"
We responded:
"Thank you, Sarah, for your kind words! We're glad to hear that Alexa was able to assist you and your husband as first-time homebuyers. Your recommendation means a lot to us!"
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Lyta Marie

June 1, 2026

5  out of  5
rating by Lyta Marie
"John was amazing to work with and made my bundling process so quick and easy and everything I asked for he did and made sure I was within my budget with the insurance I needed. Definitely recommend working with this branch!!"
We responded:
"Thank you Lyta for the amazing review! I am so pleased John Hilber was able to help you with your auto insurance and renter's insurance. This review keeps us the #1 auto insurance agency in Ohio!"
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Frances Gonzalez

May 29, 2026

5  out of  5
rating by Frances Gonzalez
"SHANE was so excellent he helped me get home owner insurance and also car insurance he explained both policies"
We responded:
"Thank you, Frances, for your review! We're glad to hear that Shane was able to assist you with both your homeowner and car insurance needs. If you have any more questions, feel free to reach out."